Shipping
New Zealand:
|
Country |
Order Value |
Standard Shipping Cost |
Delivery Timeframe |
| New Zealand | Under $200 NZD | $6.40 NZD | 3-7 business days |
| Over $200 NZD | Free |
International:
PLEASE NOTE WE ARE NOW UNABLE TO GUARANTEE DELIVERY PRIOR TO CHRISTMAS FOR INTERNATIONAL ORDERS DUE TO INCREASED DEMAND ON INTERNATIONAL POSTAL SERVICES
We offer 2 shipping options (Standard & Express) as detailed below:
Standard (Untracked): Free on orders over $200
Shipped via NZ Post International Air. This is an economical delivery service which doesn’t include track & trace, compensation is not payable for lost parcels. We recommend using Tracked Express.
|
Country |
Order Value |
Standard Shipping Cost** |
Delivery Timeframe |
| Australia | Under $200 NZD | $9.90 NZD | 5-10 business days |
| Over $200 NZD | Free | ||
| Rest of the World | Under $200 NZD | $18.50 NZD | 10-15 business days |
| Over $200 NZD | Free |
Tracked Express (Recommended): Free on orders over $400
Shipped via NZ Post International Express Courier. This is a fast, secure, trackable delivery service with full cover for lost or damaged parcels.
|
Country |
Order Value |
Standard Shipping Cost** |
Delivery Timeframe |
| Australia | Under $400 NZD | $25.00 NZD | 4-5 business days |
| Over $400 NZD | Free | ||
| USA, Canada, Europe*, Japan, Singapore and Hong Kong | Under $400 NZD | $50.00 NZD | 7-8 business days |
| Over $400 NZD | Free | ||
| United Arab Emirates | Under $400 NZD | $95.00 NZD | 7-8 business days |
| Over $400 NZD | Free |
*We ship to the following European countries: Austria, Belgium, Denmark, Finland, France, Germany, Hungary, Ireland, Italy, Malta, The Netherlands, Norway, Poland, Portugal, Spain, Sweden, Switzerland, United Kingdom.
IMPORTANT NOTE
The buyer is liable for payment of any country import tax/duty, VAT, GST at the time of entry into the country of destination. For more information about import taxes/duties & VAT or GST please contact your local customs office.
Delivery time does not include any time that your country’s customs office may hold your package.
There may be delivery delays during peak times.
To ensure your gifts arrive before Christmas, please place your order as soon as possible. We advise that international orders be placed by 23rd November.
International postal services are experiencing significant delays in the global network due to Covid-19.