All Evolve jewellery is handcrafted with care, to the highest standards. We use the best natural materials to create our New Zealand inspired pieces. We have chosen precious materials that will stand the test of time such as solid sterling silver and solid 9ct gold. Additionally we have crafted designs from Murano glass, genuine New Zealand Greenstone and Pāua which are treasured by customers around the globe. Our natural and man-made gemstones are handset with care whilst our enamel and gold vermeil pieces add colour and vibrancy to our meaningful New Zealand designs.
We’re proud to be a Kiwi owned and operated company and we stand behind the quality of our products.
There is a 12-month warranty on Evolve products*
We will only exchange or repair product which we find to be faulty. Our warranty is provided in addition to your rights under the Consumer Guarantees Act.
* Products with leather, cotton, resin, elastic or string components have a warranty of 6 months. This warranty covers manufacturing faults only**.
To make a claim:
Please follow our Returns Policy.
** Warranty excludes:
Like all quality jewellery, Evolve products require special care. This warranty does not cover:
- General wear and tear including tarnishing and scratching
- Mistreatment of jewellery: Broken, bent, stretched or scratched product caused by being dropped, pulled, knocked or otherwise mistreated
- Failure to care for & store jewellery as per our Cleaning & Care guidelines
- Lost or stolen items: We recommend the use of safety chains &/or stopper clips on bracelets and insurance cover is advisable on all valuable jewellery
- Unauthorised repair or alteration to the product
- Damage caused by wearing Evolve products alongside inferior jewellery products
- Natural variation: Evolve products are handmade, so slight variations between products may exist, which adds to the beauty of the jewellery and are not considered faults. Products may vary in appearance, colour & size (from other units of the same product and from product images used in promotional materials)