Privacy policy

Last updated: 18 September 2026

Evolve Inspired Jewellery is operated by Link Wholesale 2025 Limited. We operate this website and related services to provide our customers with an online shopping experience, including information, content, products, customer accounts and other features collectively referred to as the “Services”.

Our store is powered by Shopify, which enables us to provide the Services to you.

This Privacy Policy explains how we collect, use, store and disclose your personal information when you visit or use the Services, make a purchase or other transaction, create an account or communicate with us.

If there is a conflict between our Terms and Conditions and this Privacy Policy concerning the collection, use or disclosure of personal information, this Privacy Policy will apply.

Please read this Privacy Policy carefully. By accessing or using the Services, you acknowledge that you have read and understood the practices described below.

Personal information we collect or process

“Personal information” means information that identifies you or can reasonably be linked to you. It does not include information that has been anonymised or de-identified so that it can no longer reasonably identify you.

Depending on how you interact with us and the Services, we may collect or process the following categories of personal information:

  • Contact information, including your name, billing and delivery addresses, phone number and email address.
  • Order and transaction information, including products you view, place in your cart, add to a wishlist, purchase, return, exchange or cancel, along with your previous transactions.
  • Payment information, including your selected payment method, payment status, transaction details and payment confirmation. Complete payment-card details are processed securely by Shopify and our payment providers and are not generally received or stored by Evolve.
  • Account information, including account credentials, preferences and settings.
  • Communications with us, including information you provide when contacting us, making an enquiry, submitting a return or warranty claim, entering a promotion or communicating with customer support.
  • Content you provide, such as product reviews, competition entries or other material you choose to submit.
  • Device information, including information about your device, browser, network connection, IP address and other online identifiers.
  • Usage information, including how you interact with the Services, the pages and products you view, items placed in your cart, referring websites or search terms and how and when you navigate our website.
  • Marketing preferences, including whether you have agreed to receive promotional communications and how you interact with those communications.

Sources of personal information

We may collect personal information:

  • Directly from you when you use the Services, place an order, create an account, subscribe to marketing, contact us or otherwise provide information to us
  • Automatically from your device through cookies, pixels, tags, log files and similar technologies
  • From Shopify and service providers that process information on our behalf
  • From payment, delivery, marketing, analytics, fraud-prevention and customer-service providers
  • From business partners or other third parties where permitted by law

How we use your personal information

We may use your personal information for the following purposes:

Providing and improving the Services

We use personal information to:

  • Process payments and fulfil orders
  • Arrange delivery and provide order updates
  • Process returns, warranty claims, exchanges, cancellations and refunds
  • Create and manage customer accounts
  • Remember preferences and items you may be interested in
  • Provide customer support
  • Enable customers to submit product reviews
  • Improve our website, product range and customer experience
  • Recommend products that may be relevant to you

Marketing and advertising

Where permitted, we may use personal information to:

  • Send promotional communications by email or other channels you have agreed to receive
  • Measure the effectiveness of our marketing
  • Show advertisements for our products on our website or third-party platforms
  • Personalise advertising based on products you have viewed, placed in your cart or purchased, and your interactions with the Services

You can unsubscribe from promotional emails at any time using the unsubscribe link included in our emails. You may still receive non-promotional communications relating to your account, orders, returns or enquiries.

Security and fraud prevention

We may use personal information to:

  • Authenticate accounts
  • Provide a secure shopping and payment experience
  • Detect, investigate and prevent fraudulent, unlawful, unsafe or malicious activity
  • Protect our customers, business, website and systems
  • Enforce our terms and policies

You are responsible for keeping your account credentials secure and should not share your password or other account-access details.

Communicating with you

We use personal information to respond to enquiries, provide customer support, send information about your orders and maintain our relationship with you.

Legal and regulatory purposes

We may use personal information to comply with applicable laws, respond to valid legal requests, maintain business and tax records, resolve disputes and investigate or enforce potential violations of our terms or policies.

Legal bases for processing information

Where the laws of the European Economic Area or United Kingdom apply, we process personal information using one or more of the following legal bases:

  • To perform a contract with you, including processing and delivering your order
  • To comply with legal obligations
  • For our legitimate business interests, including fraud prevention, customer service, analytics and improving the Services, provided those interests are not overridden by your rights
  • With your consent, including where consent is required for promotional communications or non-essential cookies

Where we rely on consent, you may withdraw it at any time. Withdrawal will not affect processing undertaken before your consent was withdrawn.

How we disclose personal information

We may disclose personal information to third parties for legitimate purposes consistent with this Privacy Policy, including:

  • Shopify, which hosts and supports our online store
  • Payment providers and financial institutions
  • Delivery, fulfilment and postal providers
  • Website, information technology and cloud-storage providers
  • Customer-support, email and communications providers
  • Analytics, advertising and marketing providers
  • Fraud-prevention and security providers
  • Professional advisers, including accountants, insurers and legal advisers
  • Government agencies, regulators, courts or law-enforcement authorities where required or permitted by law

We may also disclose information:

  • When you direct us to do so or otherwise consent to the disclosure
  • To enable features such as social-media integrations
  • To protect the Services, our customers, our rights or the rights of others
  • In connection with a proposed or completed business transaction, such as a sale, merger, restructuring or transfer of business assets

We do not sell personal information in exchange for money. However, some disclosures for personalised or targeted advertising may be treated as a “sale” or “sharing” of information under certain overseas privacy laws. Where those laws apply, you may have the right to opt out through our Manage your privacy choices page.

Relationship with Shopify

The Services are hosted by Shopify. Shopify collects and processes personal information about your access to and use of the Services so that it can provide and improve its services.

Information submitted through our website may be transmitted to and processed by Shopify and its service providers in countries other than the country where you live.

Shopify may also process information as an independent data controller when providing certain enhanced services or features. This may include using information about your interactions with our store, other Shopify merchants and Shopify services.

You can learn more through the Shopify Consumer Privacy Policy and exercise applicable rights relating to information controlled by Shopify through the Shopify Privacy Portal.

Cookies and similar technologies

We and our service providers use cookies, pixels, tags, log files and similar technologies to:

  • Operate and secure the website
  • Remember your selections and preferences
  • Understand how customers use the website
  • Measure website and marketing performance
  • Personalise content and advertising
  • Detect and prevent fraud

Where required by law, non-essential cookies will only be used in accordance with the preferences you select through our cookie banner.

You can review or change your preferences through our Manage your privacy choices page. You may also be able to control cookies through your browser settings, although disabling certain cookies may affect website functionality.

Third-party websites and links

The Services may contain links to websites or platforms operated by third parties. We do not control and are not responsible for the privacy, security or content of those websites.

Before providing personal information to another website or platform, we recommend reviewing its privacy policy and terms.

Children’s information

The Services are not intended to be used by children to make purchases independently, and we do not knowingly collect personal information from children under the age of majority in their jurisdiction without appropriate authorisation or consent.

If you are a parent or guardian and believe a child has provided personal information to us, please contact us so we can assess and, where appropriate, delete it.

Security and retention

We take reasonable steps to protect personal information from loss, misuse, unauthorised access, disclosure, alteration and destruction.

However, no method of online transmission or electronic storage is completely secure. Please avoid sending sensitive or confidential information through unsecured communication channels.

We retain personal information only for as long as reasonably necessary to:

  • Provide the Services
  • Maintain customer accounts
  • Complete transactions and respond to enquiries
  • Meet legal, tax and accounting requirements
  • Prevent fraud
  • Resolve disputes
  • Enforce our agreements and policies

When information is no longer required, we will take reasonable steps to delete, anonymise or securely dispose of it, subject to any legal retention requirements.

Your rights and choices

Depending on where you live, you may have some or all of the following rights:

  • Access: You may request access to personal information we hold about you.
  • Correction: You may request correction of information that is inaccurate or incomplete.
  • Deletion: You may request deletion of certain personal information, subject to applicable legal and business-retention requirements.
  • Portability: In certain circumstances, you may request a copy of your information in a portable format or ask for it to be transferred to another organisation.
  • Restriction or objection: You may ask us to restrict or stop certain processing activities where applicable.
  • Withdrawal of consent: Where processing is based on consent, you may withdraw that consent.
  • Marketing choices: You may unsubscribe from promotional emails using the link included in each marketing email.
  • Targeted advertising choices: Depending on where you live, you may have the right to opt out of the use or disclosure of information for targeted advertising through our Manage your privacy choices page.

These rights are not absolute and may be subject to legal exceptions. We may need to verify your identity before completing a request.

We will not discriminate against you for exercising an applicable privacy right.

To exercise your rights, please contact us using the details below.

Privacy complaints

If you have a concern about how we collect, use, store or disclose your personal information, please contact us first so we can investigate and respond.

If you are not satisfied with our response, you may have the right to lodge a complaint with the relevant privacy or data-protection authority.

In New Zealand, you can contact the Office of the Privacy Commissioner.

If you are located in the European Economic Area, you can contact your local data-protection supervisory authority.

Customers in the United Kingdom may contact the UK Information Commissioner’s Office.

International transfers

We and our service providers may transfer, store or process personal information outside the country where you live, including in countries where Shopify and our other service providers operate.

When personal information is disclosed outside New Zealand, we take reasonable steps to ensure the disclosure complies with the Privacy Act 2020, including using service providers that are subject to comparable privacy safeguards or other permitted arrangements.

Where personal information is transferred outside the European Economic Area or United Kingdom, applicable safeguards may include adequacy decisions, standard contractual clauses or equivalent legally recognised transfer mechanisms.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our business practices, technology, services or legal obligations.

When we update the policy, we will publish the revised version on our website and update the “Last updated” date. Where required by law, we will provide additional notice of material changes.

Contact us

If you have a question about this Privacy Policy, our privacy practices or your personal information, or would like to exercise an applicable privacy right, please contact:

Link Wholesale 2025 Limited
Trading as Evolve Inspired Jewellery
PO Box 15023
Cameron Road
Tauranga 3144
New Zealand

Phone: +64 (0)7 281 1509
Email: evolve@evolve-jewellery.co.nz

For the purposes of applicable privacy and data-protection laws, Link Wholesale 2025 Limited is the organisation responsible for the personal information described in this policy.